Terms of Service and Privacy Agreement

1. Description of Services

Morriss Lawn Service LLC provides professional lawn care and property maintenance services, including grass cutting, weed whipping, edging, and seasonal maintenance. Our primary service area includes the Southeastern Michigan region but is not limited to it.

Our website and supporting systems (including API communications) are designed to help new and existing customers easily:

• Request and manage lawn care services
• Schedule appointments and receive reminders
• Maintain accurate service history and preferences
• Communicate securely with our team

2. Information We Collect and Retain

To deliver reliable, personalized service and manage customer accounts effectively, we collect and retain the following information when you create an account, request a service, or interact with our Site:

• Full name (first and last)
• Phone number
• Service address
• Billing preference
• Date and details of service requests
• Username for account identification

We do not collect or store checking account numbers, bank routing information, or complete credit/debit card details. All payments are processed securely through trusted third-party payment providers.

We may also collect limited technical data (such as IP address, browser type, and general usage patterns) to maintain Site security, improve performance, and enhance the customer experience.

3. How We Use Your Information

Your information is used solely to support the delivery of our lawn care services:

• Process and confirm service requests
• Schedule and coordinate appointments with our team
• Send appointment reminders, service updates, and follow-up communications via phone, text message, or email
• Maintain accurate records for returning customers
• Operate, secure, and improve our website and API systems
• Respond to your inquiries and provide customer support

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. Information is shared only when necessary to provide services (for example, with secure payment processors) or as required by law.

4. Data Security and Retention

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. While we work hard to maintain strong security, no method of electronic storage or internet transmission is completely secure.

Your information is retained only for as long as reasonably necessary to provide ongoing services, maintain service history for repeat customers, and comply with applicable legal obligations.

5. Account Registration and Your Responsibilities

To access certain features of the Site, you may create an account using a username and accurate personal information. You agree to:

• Provide truthful and complete information during registration and service requests
• Keep your account information current and accurate
• Protect your login credentials and notify us promptly of any unauthorized use of your account
• Accept responsibility for all activity that occurs under your username

6. Service Requests, Scheduling, Property Access, and Cancellations

Service Requests and Scheduling
Customers may request regular service visits for Monday through Friday only through the Site (estimate form, My Account, and schedule self-service). Saturday is reserved for weather-related make-ups and overflow and is not available for customer booking or self-service scheduling. Service dates are subject to confirmation and route availability. We will make every effort to accommodate your preferred weekday and time window; however, actual service dates may be adjusted due to weather, crew availability, or other operational factors. We will communicate any changes promptly.

Property Access
You agree to provide safe and reasonable access to your property on the scheduled service date. This includes unlocking gates when necessary, securing pets, and clearing obvious obstacles that could interfere with equipment. We are not responsible for delays, rescheduling, or incomplete service caused by restricted access or undisclosed property conditions.

Cancellations and Rescheduling
We kindly request at least 24 hours’ advance notice for cancellations or date changes. Repeated last-minute cancellations or no-shows may result in service fees or suspension of future booking privileges.

7. Payments and Billing

You agree to pay for services according to the rates provided and the billing preference you select on the Site. Payments are processed securely through third-party providers. We never store sensitive financial account information on our systems.

8. Limitation of Liability

Morriss Lawn Service LLC strives to deliver high-quality, professional lawn care. Services are provided in a workmanlike manner consistent with industry standards for the local area.

To the fullest extent permitted by Michigan law:

• Services are provided “as is” without additional warranties beyond those expressly stated.
• We are not liable for damage to underground utilities, irrigation systems, sprinkler heads, or items not reasonably visible on the lawn surface.
• Our total liability for any claim related to a specific service shall not exceed the amount paid for that service.
• We shall not be liable for indirect, incidental, special, or consequential damages arising from the use of the Site or our services.

9. Prohibited Conduct

You agree not to use the Site or our services to:

• Submit false, misleading, or fraudulent information
• Engage in any unlawful activity
• Interfere with the proper functioning of the Site or API systems
• Harass, threaten, or abuse our team members or other customers

10. Intellectual Property

All content on the Site—including text, graphics, logos, images, and underlying code—is the property of Morriss Lawn Service LLC or its licensors. You may not copy, reproduce, modify, or distribute any portion of the Site without our prior written consent.

11. Termination

We reserve the right to suspend or terminate your access to the Site, your account, or our services at any time, with or without prior notice, if you violate this Agreement or if we determine such action is necessary to protect our business, customers, or operations.

12. Governing Law and Dispute Resolution

This Agreement is governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law principles. Any legal dispute arising out of or relating to this Agreement or the Site shall be resolved exclusively in the state or federal courts located in Wayne County, Michigan.

13. Changes to This Agreement

We may update or revise this Agreement from time to time. The most current version will always be posted on the Site with an updated effective date. Your continued use of the Site after any changes have been posted constitutes your acceptance of the revised Agreement.

14. Contact Us

If you have any questions about this Agreement, wish to request access to or deletion of your personal information, or need assistance with our services, please contact us:

Morriss Lawn Service LLC
Canton, MI 48187
Phone: (734) 756-5560

We appreciate the opportunity to serve your lawn care needs and are committed to clear communication and professional service.